How it works
From our first conversation to your patients' first interaction, here's how we build your custom AI assistant.
We learn your practice
We start with a detailed conversation about your specialties, the questions your patients ask most, your communication style, and what you want the AI to do (and not do).
- Your specialties and treatment approach
- Common patient questions
- Scheduling preferences
- Communication tone and boundaries
We build your custom widget
Our team crafts a personalized AI assistant trained specifically on your practice information. It speaks like your office, not a generic chatbot.
- Custom-trained on your practice data
- Branded to match your website
- Tested with real patient scenarios
- Refined based on your feedback
You add it to your website
We give you a short code snippet to paste into your website. That's it. No app stores, no complex setup, no IT department needed.
- One small snippet of code
- Works with any website platform
- No technical expertise required
- We help with installation if needed
Patients interact
Patients visiting your site can learn about you, ask questions, schedule appointments, and even get insight into their records — all through a friendly chat widget.
- Available 24/7 on your website
- Handles routine questions instantly
- Routes complex needs to your team
- Captures contact information for follow-up
You stay in control
You decide exactly what the AI can and cannot do. Adjust access levels, update information, and set escalation rules anytime.
- Full control over AI responses
- Adjustable access permissions
- Easy content updates
- Escalation rules you define
